Privacy Policy

1. Information We Collect

Personal Information

When you register for an account, we collect:

• Name and username
• Email address
• Password (encrypted)
• Payment information (processed securely by Stripe)
• Profile information (bio, social media links, etc.)

Content You Upload

We store and process:

• Photos and videos you upload
• Collection and gallery information
• Metadata associated with your uploads

Usage Information

We automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of visits

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send transactional emails and service updates
• Respond to customer support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Analyze usage patterns to improve user experience

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

• Stripe: For payment processing
• AWS: For secure cloud storage
• Email service providers: For transactional emails

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal process
• Protect our rights or property
• Prevent fraud or security issues
• Protect the safety of users or the public

4. Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Encrypted password storage
• Secure cloud infrastructure
• Regular security audits and updates
• Access controls and authentication

5. Your Rights and Choices

Access and Correction

You can access and update your account information at any time through your account settings.

Data Deletion

You can request deletion of your account and associated data by contacting us. Please note that some information may be retained for legal or legitimate business purposes.

Data Portability

You can download your content at any time through the Service.

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing email.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session
• Remember your preferences
• Analyze site usage
• Improve our services

You can control cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. GDPR Compliance

If you are in the European Economic Area (EEA), you have additional rights under GDPR, including:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

12. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@Portfol.io.com